Return Policy

At TeeWavo, we want you to love every purchase. If you're not completely satisfied with your order, we're here to help.

30-Day Return Policy

You may request a return within 30 days after receiving your order.

To be eligible for a return, your item must meet the following conditions:

• Unworn, unwashed, and unused

• In its original condition

• Original tags (if applicable) are still attached

• Free from stains, odors, pet hair, or any signs of wear

• Returned in the original packaging whenever possible

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned or refunded:

• Customized or personalized products

• Final sale or clearance items

• Gift cards

• Items damaged due to misuse or improper care

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

Once verified, we will provide a replacement or issue a full refund at no additional cost.

Exchanges

Need a different size?

If your item is eligible, we are happy to exchange it for another size, subject to inventory availability.

If the requested size is unavailable, we will issue a refund after receiving and inspecting the returned item.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong product.

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Refunds

Once your return has been received and inspected, we will notify you by email.

If approved:

• Refunds will be issued to your original payment method.

• Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error.

How to Start a Return

To initiate a return, please contact our customer support team before sending any item back.

Please include:

• Order Number

• Full Name

• Email Address

• Reason for Return

• Photos (if applicable)

Email: service@teewavo.com

Our support team will provide return instructions and the correct return address.

Please do not send items back without prior authorization.

Order Cancellation

Orders may be canceled within 12 hours of purchase.

Once your order has entered production or has been shipped, it can no longer be canceled.

Contact Us

If you have any questions regarding our Return Policy, please contact us:

Email: service@teewavo.com

Thank you for shopping with TeeWavo.